Amazon Expands Health AI Access for Virtual Health Care

Amazon is expanding access to its health care virtual assistant, Health AI, the company said on Tuesday. This feature was originally available only to One Medical members, but it will now be available to most customers on the Amazon app and website. It’ll be rolled out over the next few weeks, with the goal of making it available to all US Amazon customers.

Amazon’s Health AI can answer general health care questions and provide wellness guidance for people based on their health history, medications and health conditions. To receive a more personalized response, you can grant access to your medical records. 

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Other functions Health AI can help out with include filling prescription refills through Amazon Pharmacy and connecting you with One Medical doctors via video, in-person appointments or messages. 

Health AI isn’t the first chatbot to offer health guidance. In January, OpenAI introduced ChatGPT Health, which similarly answers health questions,

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