AI code wreaked havoc with Amazon outage, and now the company is making tight rules

Amazon has been aggressively pushing its engineers to adopt AI tools. At least 80% of its developers are expected to use AI for coding tasks at least once a week. However, recent events suggest that this fast-tracked rollout may have come at a cost.

As reported by the Financial Times, Amazon Web Services suffered a 13-hour outage in December after engineers let its Kiro AI coding tool update code without requiring any oversight. Kiro decided the best solution was to “delete and recreate the environment.” That’s one way to fix a problem, I suppose.

That wasn’t a one-off. A follow-up FT report revealed that Amazon’s e-commerce business has been dealing with a “trend of incidents” since Q3 2025, prompting a company-wide deep dive meeting led by SVP Dave Treadwell. 

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