Shopping on Amazon just got a lot more conversational. The company has launched Join the chat, a new interactive feature inside its existing Hear the highlights experience.
If you have not come across Hear the highlights before, it is an AI-powered audio summary tool that lives on millions of product pages inside the Amazon Shopping app. It gives you a short audio rundown of a product’s key features, pulled from product details, customer reviews, and other publicly available information.
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Now, the ‘Join the chat’ feature takes it one step further by letting you have a conversation with the AI.
How does Amazon’s Join the chat feature work?
AmazonOnce you tap play on the Hear the highlights button below a product image, you can tap the raised-hand icon to expand into full-screen view and either type or speak your
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