Can AI fix loneliness? The answer is… complicated

Loneliness has quietly become one of the biggest modern problems, and now, AI is stepping in as an unlikely companion. A new study led by Aalto University, set to be presented at CHI 2026, explores how AI companions impact users over time. And the results are a bit of a mixed bag.

While interacting with AI companions can help users feel supported and less alone, the study also found signs of increased emotional distress in their online language over time, suggesting the relationship isn’t as simple as it seems.

Can AI really make people feel less lonely?

According to recent studies, yes. Well, at least to a certain extent. Research shows that interacting with AI companions can reduce feelings of loneliness, sometimes producing effects comparable to human interaction in the short term.

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