This Sunday saw many users taking to the r/googlehome subreddit to complain that their 2nd generation Chromecast and Chromecast Audio devices weren’t working.
The issue, which has been encountered by redditors across the world, states that the Chromecast cannot be authenticated when trying to connect.
It’s also been made clear that the issue isn’t Google TV, but with the actual device. Affected users are instructed to head to support.google.com/chromecast for help troubleshooting the issue.
(Image credit: TheHumanRayce01 @ Reddit)
However, the support page likely won’t be much help as users have reportedly attempted the more common suggested fixes with no success.
These include restarting the device, factory resetting it, reinstalling the Google Home app, clearing cache/data and trying different networks.
Troubling Chromecast error messages
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