Editors’ note: Welcome to CNET’s new series of guest columns called Alt View, a forum for a diverse array of experts and luminaries to share their insights into the rapidly evolving field of artificial intelligence. For more AI coverage, check out CNET’s AI Atlas.
“How are you using AI?” I asked a class full of executives. Some of the answers I have heard before: health professionals using it to read medical images; managers using it to draft emails; a retail company using it to take notes in meetings before giving up on it when they realized that the AI confabulated and had no understanding of context. And then, a gem. There’s almost always a gem.
“I use chatbots as fortune tellers,” said a middle-aged Asian woman with a beige cardigan and white sneakers. I would later learn that she has built a billion-dollar empire. A nervous rustle spreads throughout the room as
...Keep reading this article on CNET.
