A new lawsuit alleges that Meta, the parent company of Facebook and Instagram, misled users about the company’s efforts to prevent scams on its platforms.
The Consumer Federation of America (CFA), a nonprofit advocacy group that filed the complaint in Washington, D.C., superior court, alleges Meta failed to block ads that could pose a risk to users while charging those advertisers more to display their content.
“Meta has adopted policies and practices that it knows allow scam advertisements to proliferate on its platforms while simultaneously profiting off those ads at its users’ expense,” CFA states in the suit.
The group also accused Meta of downplaying the scale of fraud on its apps, creating a “false impression of safety” for users.
“As Americans lose more and more money to online scams, Meta has consistently chosen to prioritize profit over the safety of their users,” Ben Winters, director of AI and data privacy at the CFA,
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