Domino’s introduces advanced AI tracking and live activities for better order visibility

Domino’s Pizza Inc. has announced a significant upgrade to its long-standing Domino’s Tracker, introducing artificial intelligence-driven enhancements and deeper real-time tracking capabilities. The update marks a major step forward for one of the brand’s most recognizable digital features, which has been a core part of its customer experience since its debut in 2008.

A Smarter, Real-Time Tracking Experience

At the center of the update is a redesigned interface paired with a more advanced tracking system powered by DomOS, Domino’s proprietary operating platform. The new system uses a combination of real-time inputs from store staff and machine learning algorithms to deliver more accurate predictions of when an order will be ready for pickup or delivered to a customer’s doorstep.

The upgraded Tracker breaks down the ordering process into clearly defined stages – “placed,” “make,” “deliver” or “pick up,” and a final “mmm!” stage

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