Google used to be the go-to service for people who wanted to learn about their health conditions. The tide has been slowly shifting with more and more users turning to AI for their health-related queries.
According to new research from the West Health-Gallup Center on Healthcare in America, about one in four US adults has used an AI tool or chatbot for health-related information or advice. The findings are based on a nationally representative survey of more than 5,500 adults conducted between October and December 2025.
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The good news is that most people aren’t replacing their doctors with chatbots. More than half of AI health users say they use it to supplement their care, either doing their own research before a visit or making sense of what their doctor told them after.
So why are people turning to AI for health questions?
Speed and curiosity
...Keep reading this article on Digital Trends.